29.10.2026 · NordRoll Europe
B2B terms of purchase
Seller and scope
The seller is SIA NordRoll Europe, represented by Zane Kristiana Spandega. Full company and contact details appear below. This shop is exclusively for purchases for a business or professional activity. Guest purchases are available at regular prices without an EU VAT number. Mandatory legal rights are unaffected.
Products, prices and B2B approval
Dimensions are stated in millimetres as width / outer diameter / core diameter. A pack contains the selected number of rolls. Images are illustrative; product specifications govern. Prices are in euros, excluding VAT, and depend on the delivery country. Taxes and the total appear before you submit your order. A VAT number or account approval alone does not establish tax exemption. Where VIES confirms a VAT number issued by another EU Member State and goods are dispatched from Latvia to another Member State within the EU VAT territory, the applicable intra-Community exemption is used when the legal conditions are met. Domestic deliveries in Latvia are not exempt merely because a VAT number is provided. NordRoll retains the verification and required transport documentation.
Accounts with valid EU VAT numbers require NordRoll’s manual review and approval. Approved accounts currently receive 20% off the regional net product prices; shipping is not discounted. Registration alone does not activate the discount. Changes apply only to future orders and are communicated before contracting. Larger projects, partnerships and destinations without a published tariff require an individual quotation.
Ordering and the contract
You can correct your basket and details before using the final order button. Submission is an offer to buy, with a payment obligation if NordRoll accepts it. An automatic receipt email only acknowledges receipt. The contract is formed by our express acceptance or by sending the invoice with a request for payment. Retain your emails and these terms. Report errors promptly to info@nordroll.eu. We will not change an accepted order’s products or price without your agreement.
Payment and delivery
Advance bank transfer to SIA NordRoll Europe’s business account shown on the invoice is currently available; use the order number as reference. Card payments, Apple Pay and Google Pay through Klix by Citadele are planned and will be available only after activation, where displayed at checkout for your device and card. Selecting a method does not confirm payment; the confirmed payment status is decisive. After a failed or cancelled attempt, return to checkout to retry or select another available method. Standard shipping to Germany, Austria, Belgium, Spain, Latvia and Malta is €4.50 net per order; taxes and the total are displayed before ordering. NordRoll delivers from Latvia within five working days after confirmed receipt of payment and complete delivery details. We inform you promptly of foreseeable delays; statutory rights remain unaffected.
Complaints, returns and refunds
Check the goods on arrival and promptly report shortages, incorrect items or damage, stating the order number and providing photos where possible. Agree the return address and transport with NordRoll before returning goods. NordRoll is your contact for complaints. Statutory rights for defects or non-performance apply, including repair, replacement, a price reduction or termination where the relevant conditions are met. These terms do not reduce those rights or exclude liability that cannot lawfully be limited.
We do not offer a general voluntary right to cancel a business purchase merely because you change your mind. Voluntary returns of conforming goods require prior agreement on acceptance, costs and refund. Contact info@nordroll.eu.
Privacy and individual agreements
The shop privacy notice explains orders, accounts and VIES checks. Translations do not limit mandatory rights. Individual agreements confirmed in writing take precedence for the relevant order.
Payment and delivery · Klix
Cancellation and refunds: Contact info@nordroll.eu before dispatch with the order number. A request alone does not cancel an existing B2B contract; we confirm whether cancellation is possible. Refunds due are made without undue delay through the original payment method: card and wallet payments are refunded through the provider to the original payment instrument, and bank transfers to the payer. Any alternative requires a lawful express agreement. Agree the return address, transport and costs before a voluntary return; mandatory rights for defective goods remain unaffected.
Returns, refunds and dispute resolution
Return address, after prior coordination: SIA NordRoll Europe, Viestura laukums 9–13, Valmiermuiža, Valmieras pag., Valmieras nov., LV-4219, Latvia. Send return or cancellation requests with the order number to info@nordroll.eu. B2B purchases have no general voluntary change-of-mind return right or standard return period. For an expressly agreed voluntary return, the deadline and condition of goods are confirmed in writing; the buyer pays return shipping unless agreed otherwise. Without agreement, used, damaged or custom-made conforming goods are excluded from voluntary returns. Claims for defects, incorrect goods or non-performance remain unaffected; necessary return costs follow applicable legal or agreed rights. Prior contact must not prevent mandatory rights. Refunds due are initiated within 14 calendar days after confirmed cancellation, or receipt and inspection of the agreed return. Inspection does not extend any mandatory legal deadline. Refunds use the original payment method unless a lawful alternative is expressly agreed. For disputes, first send your order number and description to info@nordroll.eu. We review the matter and seek an amicable solution; failing agreement, either party may refer the matter to the courts competent under applicable jurisdiction rules. Mandatory rights and existing individual agreements remain unaffected.
SIA NordRoll Europe
Reg. 40203757176 · EU VAT LV40203757176 · D-U-N-S 366852038
Viestura laukums 9–13, Valmiermuiža, Valmieras pag., Valmieras nov., LV-4219, Latvia
Zane Kristiana Spandega · info@nordroll.eu · +49 151 111 90712